This article outlines the standard server configurations required to connect your WebGradee email accounts to third-party mail clients, such as Microsoft Outlook, Apple Mail, Mozilla Thunderbird, and mobile devices.
You can use this tool to validate your SMTP Connection Credentials: https://dnstool.top/smtp-tester
1. Prerequisites
Before configuring your mail client, ensure you have the following credentials ready:
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Email Address: Your complete email address (e.g., admin@yourdomain.com).
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Password: The corresponding password for the email account, generated within your WebGradee control panel.
2. Secure Connection Parameters (Recommended)
We strongly recommend utilizing SSL/TLS protocols for all email communications to ensure data encryption and maintain high security standards. Please configure your client using the parameters below:
Incoming Mail (IMAP)
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Hostname: eu1.workspace.org
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Port: 993
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Encryption: SSL/TLS
Incoming Mail (POP)
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Hostname: eu1.workspace.org
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Port: 995
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Encryption: SSL/TLS
Outgoing Mail (SMTP)
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Hostname: eu1.workspace.org
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Port: 465 (or 2465)
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Alternate Port: 587 (or 2587)
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Encryption: SSL/TLS
3. Non-Secure Connection Parameters (Legacy)
If your specific application or legacy software does not support SSL/TLS encryption, you may use the standard unencrypted ports. Note: This method transmits data in plain text and is not recommended for standard use.
Incoming Mail - IMAP (Non-Secure)
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Hostname: eu1.workspace.org
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Port: 143
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Encryption: None
Incoming Mail - POP (Non-Secure)
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Hostname: eu1.workspace.org
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Port: 110
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Encryption: None
4. Configuration Guidelines & Best Practices
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Authentication Requirement: Ensure that your outgoing server (SMTP) is set to require authentication. The credentials for the outgoing server are identical to your incoming server credentials.
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IMAP vs. POP: IMAP is the modern standard and is highly recommended. It synchronizes your mailbox across the server and multiple devices, ensuring your folder structures and read statuses remain consistent. POP downloads emails locally to a single device and, by default, removes them from the remote server.
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Certificate Verification: Upon initial connection, your mail client may prompt you to verify the server certificate. Please confirm that the host is securely routing to eu1.workspace.org and accept the certificate to finalize the configuration.
